The Legal Terms Behind Your Account
Open your account and the legal wording arrives with it: how we hold your details, what a JazzCash or Easypaisa transfer confirms, and the checks a Raast payout...
When And Where These Clauses Apply
Every rule on this page applies where local law permits, and lobby access is limited to supported regions. We keep the wording plain, because you should be able to check your own position without a lawyer. Your account agreement covers the basics: one account per person, accurate registration details, and how we treat funds sent through JazzCash, Easypaisa, Sadapay, NayaPay or Raast.
Verification sits in the same document, so when a wallet name does not match your profile we set out exactly what we ask for before money moves. We also explain what happens if a market we serve changes its position, and how we tell you. Nothing here removes your right to close the account and withdraw what is properly yours.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
The Desk Behind These Policy Pages
These pages are maintained by the same team that runs account operations, not by an outside agency. When a funding route changes, a support window shifts or a clause needs rewording, the...
Operating Team Authorship
Clauses are drafted by people who handle registrations, wallet checks and payout queues daily. The wording reflects what actually happens on an account, not a template copied from elsewhere.
Dated Revision Log
Every change carries the date it took effect and the desk that approved it. If you joined under an earlier version, you can see which terms applied then.
Funding Route Checks
Before a funding route is named here, our team tests it end to end, checking how long JazzCash and Easypaisa transfers take to appear and where a Sadapay reference lands.
Support Window Honesty
The hours printed beside each channel are the hours staff actually work, rechecked each quarter. If a public holiday shifts the schedule, this page shifts with it too.
Plain-English Wording
We avoid dense phrasing where a normal sentence will do. Anything you agree to stays readable on a phone screen, and you can ask our desk to explain a line.
Correction Route
If you spot wording that reads wrong or contradicts what you were told, send it to the desk with the clause number. We correct errors and publish the change.
How This Policy Sits With Our Others
The legal page, the privacy page and the account terms all draw on one shared set of definitions. Where one page goes deeper than another, we say so...
Visible Elements That Keep Clauses Clear
Policy pages get ignored when they read like a wall of text, so we built this one around a few visible elements. A chip row shows which local...